FAQs

What payment method can I use on Bananafc

We suggest you to pay using paypal as it is the safest and easiest. If you don't have a paypal account, you can still pay with your credit card or debit card. Click Here to see how 

Do you ship worldwide? 

Yes. We ship to over 200+ countries. 

What are the delivery charges?

We offer two different type of delivery

1) Standard Worldwide Delivery: Free

2) Express Worldwide Delivery: $9.99 - $19.99 (Depends on your order and your country)

What is the estimated delivery time?

Once the shipment is made, we have no control of the delivery time. However, we can estimate the delivery time but it can occasionally arrived late due to the delay going through the custom. 

Standard Delivery: 2-3 weeks to most countries

Express Shipping: 3-6 days 

What happen after I placed an order?

Once an order is placed, you will immediately receive an email to the email address you provided. We will inform you with email when your order has been shipped. 

What phone models do you offer cases to?

We offer most phone models. If you can't see your model in the list. You should contact us personally to confirm whether we can offer your model. 

Is my transaction data secure?

Yes, all your transaction data is secure and protected. Our website is secure and protected with SSL certificate.

Can I return my order?

Click here to see our Return Policy.

What should I do when my order hasn't arrived in the estimated time?

If this happen to you, please contact us so that we can help to solve this problem quickly. 

What are our cases made of?

Our Phone Cases are made of high temperature resistant polycabonate hard case.